Manage your Subscription Guide

Managing your Serious subscription should be easy and hassle free, but if you need some help here are some tips:

#1 - Activate your subscription:

Once you've placed the first subscription order you'll receive two emails. One with an order confirmation and a second one asking you to activate your account.

Account Activation Email

If you didn't receive that email please click here and create an account, remember to use the same email that you placed your first subscription order with.

#2 - Manage your subscription:

Once you are logged in you will be able to manage your subscription, to make any changes click the "manage subscription" button on the right side of the screen under account details.

Manage your subscription

That will take you to a screen like this: where you will be able to make all the changes you need to your subscription.

Manage Subscription

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FAQs

Serious Tissues are manufactured just outside Manchester. By producing in the UK we’re also able to reduce the carbon footprint of our toilet paper. Our loo roll is made from 100% recycled paper and without any unnecessary chemicals (dyes, perfumes, etc.)

Serious Tissues are made from 100% recycled paper - no trees are harmed in the making of this product. We use recycled paper - from newspapers, cereal boxes, etc. - instead of bamboo because the carbon footprint is smaller and we don’t have to ship the bamboo from China. We’re produced in the UK.

Serious Tissues is partnered with different associations, helping run tree planting projects all around the world. Our partners work with local communities, providing work for those who need it. Currently, the trees are being planted in the UK, Nepal, Indonesia, Madagascar, Mozambique, Kenya, Ethiopia, Haiti, Colombia & Central America.

The health of our oceans is vital to the health of our
planet. For the past 200 years, oceans have absorbed up to 40% of CO2 produced
by human activity but early signs are showing the rise of microplastics in our
seas is disrupting their capacity to act as a natural carbon sink. Plastic is entering our seas at an alarming rate and if the current trend continues, they could contain more plastic than fish by 2050.

That’s why we’re working to cut off the flow of plastic into
the ocean.

For every pack of Serious Soaps laundry detergent or bar
soaps we sell, we recover 1kg of ocean-bound plastic. That’s the equivalent of
fifty 500ml plastic bottles or 500 crisp packets. A single bar of soap removes
one third of a kilogram. Ocean-bound plastic is defined as the collection of
plastic waste in a 100km radius from the coastline (as defined in the Verra
Plastic Standards) that would otherwise not have been collected and would most
likely end up in the ocean. Essentially it is an intervention to divert this
plastic safely away from oceans before it has a chance to leak into it.

Recovery is currently managed by our partner, Repurpose
Global, and more information will be available soon on our ‘Plastics’ page.

All of the packaging for both our bar soap and
laundry detergent is plastic free and 100% recyclable. We use a mix of paper
and cardboard, depending on what you order.

Our bar soaps are made in the UK, in the Sussex countryside.

Our laundry strips are currently made in China but we are working to find a UK based supplier. Because the laundry strips product is 95% lighter than traditional laundry detergents and far smaller, it means the carbon footprint from shipping is lower than other bulkier products. We are looking to find a UK supplier soon, but we didn’t want to waste time getting the product to market so we could start making an impact by helping people reduce their plastic consumption and recovering plastic from nature.